•   Cathedral Village, 22/115 Wickham St, Fortitude Valley QLD 4006
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  •   Cathedral Village, 22/115 Wickham St, Fortitude Valley QLD 4006
  •   Email Us
Responsive – Approachable – Proactive

Day

May 9, 2018
Many businesses understand the need for training front-line workers to be polite, empathetic, and knowledgeable. But great front-line service is simply not enough. Everyone in the business is responsible for delivering the results the customer wants. As a manager, you have the power and responsibility to strengthen the first link in the Service Profit Chain: […]
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