You may have the greatest product ever but if you don’t tell the world, it will sit on the shelves collecting dust until you finally have to close your business. Remember, you know what is great about your business because you created it. The rest of the world is not thinking about you and what you...Read More

The most effective way to manage receivables is to put into place a system that allows management the ability to: Provide credit to eligible customers only Keep track of receivables in a timely manner Trigger follow-up calls/emails/letters for reminders/past due/legal action and Trigger when management intervention or legal recourse becomes the next action. This allows...Read More

Does your business need leadership or management? The answer is both. Have you ever heard the expression “too many generals and not enough soldiers”? Well it works both ways. Too many soldiers without a strong general will surely find themselves fighting the wrong battles. Experience has shown us that businesses with too many leaders inevitably...Read More

Janet started her interior design business three years ago with a wonderful vision. She planned to work three days a week and help affluent families achieve the home of their dreams by offering her creative services.   As happens so often with small business owners, the reality didn’t quite pan out as Janet had hoped....Read More

Mary runs a small digital marketing agency with a small team, serving business clients seeking to optimise their potential customers’ experience in interacting with their websites and social media platforms. As the business started to grow, Mary had neglected the financial aspect of her business and found that although sales were increasing, profitability was not....Read More

If you don’t know, your customers surely don’t. More importantly, if you don’t know, you won’t be able to tell your customers why they should choose you over your competitors. Answering this simple question is critical to forming a purpose statement and creating your marketing strategy.   What was your purpose in starting your business?...Read More

Sarah and Tim own an independent home entertainment retailer, selling televisions, music systems, phones, computers, games and consoles and other consumer electronics. Having completed their year-end accounts and tax work, the accountant presented the couple with a three-year business performance review, which highlighted three key issues: Sales had declined year on year Gross profit percentage...Read More

We’ve talked about a few of the problems that business owners fall prey to. A failure to plan, poor budgeting of time and resources or starting off in the wrong business structure. Those instances when we know things aren’t going quite right, but bull ahead anyway and fall victim to the imaginatively named Sunk Cost Fallacy.Read More

Every Business, from the largest multinational to the smallest convenience store will eventually undergo a Business Transition. Whether it’s passing the business on to family or selling to an investor there are a few key points to keep in mind. (Winding up the business is another option, which we will discuss later)   Separate yourself from...Read More